User Privacy Notice

1. Usage

Architect Render, LLC (“Architect Render,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you access our website (https://architectrender.com), web application (https://app.architectrender.com), and any related services, features, or content (collectively, the “Platform”).

By using the Platform, you consent to the practices described in this Privacy Policy.

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2. Information We Collect

We collect information you provide directly and information collected automatically through your use of the Platform.
2.1 Information You Provide:

• Registration details (such as your name, email address, and password)

• Payment information (credit/debit card details, billing address)

• Content you upload or generate (images, designs, project files, prompts, feedback)

• Communications with our support team

• Information provided when participating in community features

2.2 Information Collected Automatically:

• Usage data (log files, device and browser information, IP address, time zone, device identifiers)

• Cookies and similar technologies

• Interaction data (pages visited, features used, links clicked)

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3. How We Use Your Information

We use your personal information to:

• Operate and maintain the Platform and its features

• Authenticate and authorize users

• Process payments and manage subscriptions

• Facilitate rendering generation, revisions, and project management

• Enable community features and support

• Communicate with you about your account and service updates

• Improve and develop new features and services

• Comply with legal obligations and resolve disputes

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4. Sharing and Disclosure of Information

4.1 Service Providers and Partners:
We share information with trusted third-party vendors (such as payment processors, cloud storage providers, and integration partners like Freepik, Virtual Staging AI, and Novita AI) to deliver and improve our services. These providers are bound by contractual obligations to safeguard your information.
4.2 Community and Collaboration:
If you participate in community features (forums, Discord, collaborative projects), certain information you submit may be visible to other users or the public, depending on your settings and participation.
4.3 Legal Compliance:
We may disclose your information if required by law, subpoena, or other legal process, or if necessary to protect rights, property, or safety.
4.4 International Transfers:
Your information may be stored and processed in the United States or other countries where our service providers operate. We take steps to ensure appropriate safeguards for cross-border data transfers, consistent with applicable law.
4.5 No Sale of Personal Data:
We do not sell or rent your personal information to unaffiliated third parties.

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5. Data Security

We implement industry-standard security measures to protect your personal information and User Content against loss, misuse, unauthorized access, disclosure, alteration, or destruction. Security safeguards include:

• Encryption of data in transit and at rest

• Access controls and authentication

• Regular security audits and assessments

• Employee confidentiality agreements and privacy training

Despite these efforts, no system can be guaranteed 100% secure. Please use strong passwords and protect your account credentials.

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6.Data Retention

We retain your personal information and User Content as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. Content may be deleted or anonymized when your account is terminated or after a period of inactivity, in accordance with our data retention policies.

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7. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access, correct, or update your personal information

• Delete your information (“right to be forgotten”)

• Restrict or object to the processing of your data

• Receive a copy of your data in a portable format

• Withdraw consent (where processing is based on consent)

You can submit requests regarding your information by contacting admin@architectrender.com. We respond to all valid requests within a reasonable timeframe, subject to verification and legal requirements.

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8. Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage data and enhance your experience. You can adjust your cookie preferences through your browser settings. See our Cookie Policy for more information.

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9. Special Notice for European Union Residents

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR). We process your data only where there is a lawful basis (e.g., contract, consent, legal obligation, legitimate interests). You may contact our Data Protection Officer (DPO) at admin@architectrender.com for any GDPR-related inquiries or to exercise your rights.

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10. Underage User Privacy

Architect Render is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will take steps to delete such information.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. If we make material changes, we will provide additional notice as required by law. Your continued use of the Platform after the effective date constitutes acceptance of the updated policy.

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12. Contact Us

For questions, requests, or concerns about this Privacy Policy or your personal information, contact us at:

Email: Team@architectrender.com
Support: Support@architectrender.com
Data Protection Officer: Admin@architectrender.com
Mail: Architect Render, LLC, 201 Allen Street, Unit 10123, New York, NY 10002, United States

We strive to respond to all privacy-related inquiries promptly and in accordance with applicable law.